Although some reports indicate that the recession is over or near being over, both businesses and consumers continue to face hard times. Businesses are cutting back and are afraid to make investments and consumers are skeptical of all companies and investments. On the business side, in order for a business to succeed, it still has to prosper even during these times. So, how can it reach consumers? As Abby Johnson explains in this report, businesses have to use their imagination and use the old tried-and-true method of relationship marketing. Find out more about relationship marketing and how you can implement it with a low budget in this SmallBusinessNewz video.